Refund policy

Return & Refund Policy

Return Policy

How long do I have to make a return?

If for any reason you are not satisfied with your purchase, you may return the item(s) within 30 days of the order delivery date for a refund to the original form of payment.

To be eligible for a refund, the product(s) must:

• Be in original packaging with all included accessories  
• Not be damaged, broken, or modified  
• Not be purchased under a special promotional offer  

Order Modification or Cancellation

Once an order has been placed and payment has been processed, it cannot be modified or canceled. Please review your order carefully before completing your purchase.

Customers are encouraged to use the device for at least 14 days before requesting a refund, as adjustment periods may vary between individuals.

Do I have to pay for return shipping?

Yes. Customers are responsible for covering return shipping costs. Please do not send products back without contacting us first.

How long does it take to get a refund?

Please allow up to 14 business days from the date your return is delivered for your refund to be processed. Refunds are issued to the original payment method.

Where do I send my return?

All returns require prior approval. Before sending any products back, please contact us at:

support@calmynix.com

Need more help?

If you have any questions or concerns regarding your order, feel free to contact us anytime at:

support@calmynix.com

Late or Missing Refunds

If you haven’t received your refund yet, please contact us with your order number and purchase email address. Depending on your bank or payment provider, refunds may take several business days to appear in your account.